Privacy Policy

Ellipse Aviation is committed to safeguarding your online privacy. Your privacy is important to us and we strive to protect any personal information that you may provide to us. Any personal information that we ask of you, we will tell you the purpose for which we intend to use that information. Your personal information is not lent or sold to anyone for any purpose.

Your privacy is important to us. We provide this notice in complete transparency explaining our online information practices including our policy on customer information collected and the use that is made of this information. Your personal information is never sold or loaned to any other parties. To make this policy easy to find, we make it available as a link in the footer of every webpage on our website. 
 

What Personal Information Is Collected?

When you order from our website, it requires that you identify yourself. Depending on the activity, sharing personal information may not be required. In cases like these, we will make certain items required and others optional. We will only request the information that is needed to complete the processing of your order. Providing us with this information implies that you have consented to Ellipse Aviation collecting your

information. On our website we may ask you to provide any of the following:

  • Your full name, Address, Phone number, E-mail address, Credit card or other payment information.
  • Flight experience, Pilot licenses and Ratings, Passport information, and/or any other information that may be required by Industry Canada or Transport Canada for the purpose of obtaining licenses, permits, or ratings.
  • For certain services we may ask that you provide: personal identifiable information to prove aircraft ownership, Transport Canada medical certificates,
  • Photos or videos associated with flight lessons and training.


What Are “Cookies” and How They Are Used?

Cookies are small files which are stored on your computer. They are designed to hold a small amount of data specific to a particular client and website. They are accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user. We use cookies to enhance user experience.


Will We Release Your Information?

Ellipse Aviation will not share, sell, rent, or trade your personal information with other parties. There are some exceptions, such as the exchange of your payment processing information with your credit card provider and/or third-party payment processing providers, or where we are  required or authorized by law to disclose your personal information. Once you have purchased one of our services, we will only share the minimum required information to process your order. This includes billing the item(s) that are purchased. We may also use the information to contact you about your purchase to disclose any issues or rescheduling/delays.


How Can I Update or Correct My Personal Information?

We do not routinely update your information unless necessary. If your information changes during our time with you, kindly inform us so that we can make any necessary changes as soon as possible. At your request, we will provide to you a statement explaining the extent to which we hold personal information about you, and we will explain how that information has been used or disclosed by us.
 

Is My Information Secure?

Ellipse Aviation takes all the necessary security safeguards to ensure that your personal information is kept safe from loss, theft, unauthorized access, modification or disclosure. All personal information that you provide to us is exchanged on secure servers that protect against any unauthorized access. All your credit card information is kept secure and only the administrator and authorized employees are allowed to access your personal information. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


Changes to The Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at info@ellipseaviation.com

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